• Full or Part Time
• Tempelhofer Ufer, Berlin, Deutschland
• With Professional Experience
• 3/9/23

At Wikimedia Deutschland e.V. we help create, collect and distribute free knowledge. 

In 2004, volunteer Wikipedia activists founded the non-profit association Wikimedia Deutschland in Berlin, which now consists of over 100,000 members and 160 full-time staff.

Free knowledge leads to a fairer world. Wikipedia is the most important online knowledge collection of our time. The German Wikipedia alone records almost 1 billion page views per month for a total of 2.6 million articles. We - Wikimedia Deutschland e. V. - support the volunteers of Wikipedia and its sister projects, develop free software, such as Wikidata, and advocate for free access to knowledge, the opening of education and research, and more common good orientation in data policy.

For our UX team, based in Berlin, we are looking for a permanent UX Researcher (m/f/d), full-time or part-time, as soon as possible.

About the position & the team:

Wikibase is the software underlying Wikidata, the world’s largest linked open data project. The Wikibase Suite team is working on expanding the availability and diversity of linked open knowledge accessible to the world by providing a self-hosted version of Wikibase. It is used by both individuals and large institutions to create their own linked open knowledge bases, tailored to the unique needs of their communities. Wikibase Suite is currently used by GLAMs (Galleries, Libraries, Archives, Museums), research groups, and the public sector alike (Wikibase Showcase, EU Commission and Lingua Libre announcements). 

As the UX Researcher for Wikibase Suite, you will be part of an interdisciplinary product team (your user focus) and the UX team (your support structure and community of peers). For more information, check the strategic direction developed for the Wikibase Ecosystem and our vision of a Linked Open Data Web. 

The mission of the UX team is to deliver high quality open source tools that empower users to contribute to the Wikimedia movement, regardless of their background or ability. The role will report to the Head of Design and is part of the design team that currently counts six total UX designers and researchers.

What you'll be doing:

• You are responsible for planning UX research activities in the Wikibase Suite team, aligning your research plans with the product strategy, all in close collaboration and with support from your teams.
• You will perform user research to understand user behaviors, pain points, needs and aspirations in our community and deliver actionable insights through stories, user journey maps, scenarios, and flows. 
• You will center the community of users and stakeholders in your work, finding frequent opportunities to include them with participatory methods throughout the product development cycle.
• You will distill complex concepts into easy-to-understand user flows and low fidelity concept designs and validate them through design reviews and usability testing.

What we offer:

• A participative collaboration guided by our values: participation, diversity, free and open access, equity, sustainability and respectful collaboration
• Benefits: 30 vacation days and additional time off on Dec. 24th and New Year's Eve, public transport ticket, access to our company pension scheme allowance, continued salary in the event of sick children
• All overtime is recorded and converted into compensatory time off
• An office located in the center of Berlin and hybrid work options
• In-house training and continued professional development as well as free external life coaching (professional advice and coaching on job-related and private issues)

What makes you right for this role:

• You have experience with qualitative research methods, such as planning and conducting usability tests, interviews, surveys, desk research, and conducting workshops.
• You have experience in defining use cases and workflows. You have a focus on discovering the needs of a broad range of users, regardless of their background or abilities, and follow industry best practices.
• You have experience in working in an interdisciplinary team with e.g., product managers, UX designers, community communication managers and engineers, in an agile environment.
• Next to your verbal communication skills, you use your written and visual communication skills to present your research plans and findings as well as rationalizing your designs to various stakeholders within your project.
• You can communicate in English at a professional level.

Interested?

Then apply now! Send us your detailed application documents (Resume & Motivational Letter (yes, we read them)) via our job portal. We kindly ask you to refrain from application photos and information on date of birth, marital status and parents. We look forward to hearing from you!

Our HR team will be happy to answer your questions. Please contact us via jobs@wikimedia.de 

Wikimedia Germany is committed to equal opportunities and does not discriminate on the basis of, for example, ethnic origin, citizenship, religion or belief, political or other convictions, gender, age, disability, or sexual identity or orientation.

Apply Online